Introduction
Voice over IP has conjures up various images to different people. some people see it as moving traditional analogue voice over an IP network where as others view it in more of pure IP Telephony way making and receiving calls over IP networks with minimal traditional PSTN involvement. The reality is VOIP incorporates all the aspects and many more.
It is certainly viable to integrate traditional voice systems such as key systems or PBX's into an IP environment to leverage cost savings protect investment made in these technologies. It is also possible to use this as a migration step to full blown IP telephony. The point is ConvergeOne can design and implement bespoke solutions to suite an individual company's needs as we all know each business is different. The main things to remember is that not matter how big or small a company is and no matter what investment is tied up in traditional technologies, Voice over IP can generally help by either reducing the overall Total Cost of Ownership (TCO) or creating more efficient working practises.
ConvergeOne have partnerships with many of the key vendors that support Voice over IP or Unified Communications and offer products that ConvergeOne can put together to form part of an overall solution. These products include:
Cisco
Cisco IP telephony solutions are an integral part of Cisco Unified Communications, which brings together voice, video, data, and mobile applications on fixed and mobile networks enabling users to easily communicate with each other any where in the world. Using the network as the platform, Cisco IP telephony solutions help companies of all sizes leverage greater security, resilience, and scalability in addition to the inherent benefits of using a converged network for transport and interconnection.
Cisco Unified Communications offer a range of call processing solutions to suite all types and size of business from the smallest SMB to the largest enterprise. These call processing systems provide voice, video, mobility and presence services to IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications.
Cisco IP phones are available in wired and wireless versions and provide functionality for Cisco Unified Communications Manager, Cisco Unified Communications Manager Business Edition, Cisco Unified Communications Manager Express, SBCS, and XML applications. Softphones such as Cisco IP Communicator and Cisco Unified Personal Communicator are also available to extend voice and multimedia functionality to clients which run on multiple operating systems.- Cisco Small Business Voice Systems - (formally Linksys) - Internet Telephony
- Unified Communications for Small Business
- Cisco Unified Communications Manager Express
- Cisco Unified Communications Manager Business Edition
- Cisco Unified Communications Manager
- Cisco Unified Meeting Place
- Cisco Unified Border Element
- Cisco Unified Contact Centre Express/Enterprise
- Cisco Unified Presence
Avaya
Avaya provides communications solutions, applications and services that help companies transform their business to a competitive advantage. Avaya is a hugely popular leader in communications systems that are at the cutting edge of technical innovation and provide systems for some of the worlds leading organisations. Avaya IP Telephony solutions cater for any size of business from a couple of handsets to many thousands and include a variety of features that streamline businesses and create efficiencies.
ConvergeOne can provide a variety of Avaya products including IP Telephony, Unified Communications and Contact Centres. Avaya IP Telephony systems are very popular for small and medium businesses and provide a rich set of features which enhance the end-user experience. Avay products supplied by ConvergeOne include:
